Política de envío

Shipping Policy

At Cascade Colombian Coffee, every order is freshly roasted to ensure the best flavor and quality in every cup.

1. Order Processing
All orders are roasted and prepared after purchase. Please allow 1–3 business days for processing before shipment.

2. Shipping Times
Delivery times vary depending on your location and selected shipping method. Estimated delivery times will be provided at checkout.

Please note that delays may occur due to external factors beyond our control (carriers, weather, holidays, etc.).

3. Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping option.

4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details.

5. Incorrect Address
Please ensure that your shipping information is accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

6. Lost or Delayed Packages
If your package is delayed or lost in transit, please contact the shipping carrier first. If you need assistance, feel free to reach out to us and we will help resolve the issue.

7. International Shipping (if applicable)
For international orders, additional customs fees, duties, or taxes may apply. These charges are the responsibility of the customer.

8. Contact Information
For any questions regarding your order or shipping, please contact us at:
[Your Email]
[Your WhatsApp Number]